Greetings, Dreamer, and welcome to Anna Sui Store. We know you can’t wait to unwrap that perfectly curated piece of whimsical magic—the dramatic dress that speaks to your soul, the limited-edition beauty compact that feels like a treasure, or the signature accessory that completes your unique story. We are dedicated to transforming your online discovery into a tangible reality, delivered to your doorstep with care and efficiency, no matter where your creative spirit resides.
Our Global Shipping Promise
Born from a vision to connect a global community of individualists, we are proud to ship our iconic collections worldwide*. While we strive to reach every corner of the globe, please note that deliveries to some parts of Asia and select remote areas may currently be unavailable. Our mission is to make Anna Sui’s accessible luxury a seamless experience for you.
Your Delivery Options
We offer two distinct shipping methods to suit your needs, whether you desire speed or prefer the enchantment of complimentary delivery.
Standard Shipping (10-15 Business Days)
For the dreamer who is eagerly anticipating their new arrival, we offer expedited Standard Shipping through our trusted partners, DHL or FedEx.
- Delivery Time: 10-15 business days after your order leaves our warehouse.
- Cost: A flat fee of $12.95.
- Ideal for: When you wish to begin your Anna Sui narrative just a little sooner.
Free Shipping (15-25 Business Days)
Embrace the allure of patience and enjoy complimentary shipping on orders over $50. Your beautifully packaged statement pieces will arrive via EMS.
- Delivery Time: 15-25 business days after your order leaves our warehouse.
- Cost: FREE on orders of $50 or more.
- Ideal for: The thoughtful curator building their collection without rush.
The Journey of Your Order
Every order is a cherished narrative. Once you complete your purchase, our team of dedicated dream-weavers needs 1-2 business days to carefully prepare your package—selecting, quality-checking, and wrapping your items with the artistry they deserve. The delivery timelines above begin once you receive your shipment confirmation email and your package is in the hands of our courier partners.
*Please note: All delivery times are estimates in business days and may be subject to slight variations due to customs processing or factors beyond our control. You will receive a tracking number to follow your package’s journey to you.
A Note on Returns
Your complete satisfaction is the final chapter of our story. If your purchase doesn’t meet your expectations, you have 15 days from the date you receive your items to initiate a return for a refund. Please visit our Returns & Exchanges page for full details.
We thank you for inviting us to be a part of your style journey. We can’t wait for you to experience the magic.
With romance and rock-n-roll,
The Anna Sui Store Team